Bentley88 Privacy Policy – Malaysia Player Data Protection

1. Introduction

Bentley88 ("we", "platform", "Company") respects the privacy of every individual who uses our services. This Privacy Policy details how we collect, use, store, protect and, in certain circumstances, share your personal information when you register for and use the Bentley88 platform.

This document applies to all Bentley88 platform users in Malaysia — including visitors browsing our website, individuals registering an account, active members using our gaming services, and former members who have closed their accounts (for the prescribed period following closure).

By registering an account or using any Bentley88 service, you confirm that you have read and understood this privacy policy and agree to how we handle your data as described herein. If you do not agree, please do not use our platform.

2. Personal Data We Collect

Bentley88 collects data from various sources as you interact with our platform. The following are the types of data we may collect:

Some data is collected directly when you register or submit information. Other data is collected automatically as you use the platform — such as technical data and gaming activity. We may also receive data about you from third-party payment providers when you carry out a transaction.

3. How We Use Your Data

The data we collect is used solely for legitimate and necessary purposes in providing and improving our services Bentley88. The following are the specific purposes for which your data is used:

4. Sharing Data with Third Parties

Bentley88 does not sell your personal data to any third party. However, in the course of operating the platform, we may share data with the following parties under limited and controlled circumstances:

• Payment Providers: Transaction information that must be shared with Malaysian payment service providers (DuitNow, FPX, Touch 'n Go, GrabPay, Boost, ShopeePay) to process deposits and withdrawals. Such sharing is kept to the minimum necessary to complete each transaction.
• Game Providers: Game session information is shared with licensed game providers such as Pragmatic Play, Evolution Gaming, PG Soft, and others that supply games through our platform. These providers are bound by strict data protection agreements.
• IT Service Provider: Technical service providers (server hosting, cloud services, platform analytics) that support our technical operations. All such providers are bound by confidentiality agreements.
• Legal Authorities: We may be legally required to disclose certain data to Malaysian authorities (police, courts, regulatory bodies) where a valid order or applicable legal requirement exists.
• Anti-Fraud Enforcement: In cases of suspected fraud or money laundering, relevant data may be shared with the appropriate enforcement authorities as required by law.

In all cases of data sharing with third parties, we ensure those parties have adequate data protection measures in place and that data is shared only to the extent necessary for the stated purpose. We do not permit third parties to use your data for their own marketing purposes.

5. Data Security

Bentley88 invest seriously in security infrastructure to protect our members' personal data. The technical and organisational measures we employ include:

• Encryption in Transit: All communications between your device and our servers are encrypted using 256-bit TLS/SSL — ensuring no third party can intercept data in transit.
• Stored Data Encryption: Sensitive data such as passwords (stored in hashed form) and financial information is encrypted in our database using industry-standard encryption.
• Internal Access Controls: Only staff who require access to specific data in order to carry out their duties are permitted to access it — in accordance with the principle of least privilege.
• Continuous Monitoring: Our systems are monitored around the clock for suspicious activity, intrusion attempts and anomalies that may indicate a security threat.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for all member accounts as an added layer of security during login.
• Regular Security Audits: Our security systems and procedures are regularly reviewed and tested to identify and address any potential vulnerabilities.

While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% foolproof. In the event of a material security breach affecting your data, we will notify you within the prescribed timeframe via email or in-platform notification, in accordance with applicable legal requirements.

6. Data Retention Period

Bentley88 does not retain your personal data for longer than is necessary for the purposes stated in this privacy policy, or as required by applicable laws and regulations.

Our data retention guidelines are as follows:

• Active Account Data: Retained for as long as your account remains active and for a necessary period following account closure to resolve any pending transactions or disputes.
• Financial Transaction Records: Retained for a minimum of seven (7) years from the transaction date, in accordance with Malaysian financial and tax legal requirements.
• KYC Records: Retained for a minimum of five (5) years after the business relationship ends, as required by anti-money laundering legislation.
• Technical Logs: System and activity logs are typically retained for 90 days for troubleshooting and security purposes, unless a longer retention period is required for investigation purposes.
• Support Communications: Customer support correspondence records are retained for two (2) years for reference and service quality monitoring.
• Marketing Data: Data used for promotional communications is retained until you withdraw your consent or request its deletion.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it. Anonymised data is no longer linked to you personally and may be used for platform analytics purposes.

7. Cookies & Tracking Technologies

The Bentley88 platform uses cookies and similar tracking technologies to enhance the user experience, enable certain platform features and gather analytics data that helps us understand how players interact with our services.

Types of cookies we use:

• Essential Cookies: Cookies required for core platform functions such as login sessions, language settings, and security. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies: Collecting information about how you use the platform — pages visited, time spent, and errors encountered. This information is used to improve platform performance and usability.
• Functional Cookies: Saving your preferences such as text size, favourite games, and display settings to deliver a more personalised experience on subsequent visits.
• Analytics Cookies: Helping us understand overall platform usage patterns to make data-driven decisions about improvements. Analytics data is collected in aggregate form and does not personally identify you.

You can manage and control cookie settings through your browser settings. However, disabling certain cookies may affect the functionality and your overall experience on the Bentley88 platform. Login session cookies, for example, are necessary to keep you signed in during a gaming session.

8. Your Rights as a Data Owner

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Bentley88:

To exercise any of the rights above, you may:

• Access your Bentley88 account settings directly for certain requests such as data corrections and communication preference management
• Reaching our support team via live chat or email at support@bentley88.best

We will process your request within 30 days of receipt. For complex requests, we may require additional time and will notify you accordingly. Some deletion requests may not be fully fulfilled where there is a legal requirement to retain the relevant data.

9. Children's Data

Bentley88 Platform is not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors.

If we discover that an individual under the age of 18 has registered an account, we will promptly close the account, delete the relevant data and refund any deposited funds upon completing the necessary verification procedures.

If you are a parent or guardian who believes your child has registered an account on Bentley88 without your consent, please contact our support team immediately by email at support@bentley88.best. We will take prompt action to resolve the matter.

10. Links to Third-Party Platforms

The Bentley88 platform may contain links or integrations with third-party services such as payment providers (DuitNow, FPX, Touch 'n Go, GrabPay, Boost, ShopeePay) and game providers. When you access these third-party services, their respective privacy policies apply — not Bentley88's.

Bentley88 is not responsible for the privacy practices or content of third-party platforms. We encourage you to read and understand the privacy policy of every third-party platform you access while using Bentley88-related services.

11. Amendments to the Privacy Policy

Bentley88 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, technology, legal requirements or other legitimate reasons. The "Updated" date at the top of this document will be revised whenever changes are made.

For material amendments — changes that significantly affect how we handle your personal data — we will notify you through:

• A clear in-platform notification when you log in to your Bentley88 account
• Email to the address registered to your account at least 14 days before the amendment takes effect
• Updated on the date shown at the top of this document

Continued use of the platform after an amendment takes effect will be considered acceptance of the revised privacy policy. If you do not agree with the amendment, you have the right to close your account by contacting our support team before it takes effect.

We encourage you to review this page periodically to stay informed of our latest data protection policy.

12. Contact Us About Privacy

If you have any questions, concerns or requests regarding this privacy policy or the handling of your personal data by Bentley88, our team is ready to assist.

For formal requests relating to your data rights (access, correction, deletion), please include "Data Rights Request" in your email subject line along with your Bentley88 account username to help us process your request more efficiently.